Contacts

Personal welcome

Personal reception of citizens, including individual entrepreneurs, their representatives, representatives of legal entities in JSC "MMZ" is carried out by appointment and in accordance with the approved schedule:

Note:

• A preliminary appointment is made by the secretary of the reception of the head of the enterprise in the office. No. 605 or by phone (8 0222) 64-74-77 daily from 08:00 to 17:00, on Friday and holiday days from 08:00 to 15:30..
• Days off - Saturday, Sunday.
• An employee making an appointment has the right to clarify the reasons for the appeal, to request information about the results of the appeal to local executive and administrative bodies.

Electronic appeal

From January 2, 2023, due to the entry into force of the Law of the Republic of Belarus dated June 28, 2022 No. 176-Z “On Amending the Law of the Republic of Belarus “On Appeals of Citizens and Legal Entities”, the procedure for submitting electronic applications has changed..

Electronic applications are submitted through the Unified (integrated) republican information system for recording and processing applications from citizens and legal entities.

Access to the system of registration and processing of applications for applicants is free of charge.

Letter

at the address: st. Kurako, 28, Mogilev, Mogilev region, Republic of Belarus, 212030

Application requirements

1. Appeals are presented in Belarusian or Russian.

2. Written appeals of citizens must contain:

• name and (or) address of the organization or position and (or) last name, first name, patronymic (if any) or initials of the person to whom the appeal is sent;
• surname, first name, patronymic (if any) or initials of the citizen, address of his place of residence (place of stay);
• statement of the essence of the appeal;
• personal signature of the citizen (citizens).

3. Written appeals of legal entities must contain:

• name and (or) address of the organization or position of the person, and (or) last name, first name, patronymic (if any) or initials of the person to whom the appeal is sent;
• full name of the legal entity and its location;
• statement of the essence of the appeal;
• surname, first name, patronymic (if any) or initials of the head or person duly authorized to sign appeals;
• personal signature of the head or person duly authorized to sign appeals, certified by the seal of the legal entity.

4. The text of the appeal must be readable. Handwritten appeals must be written in a clear, legible handwriting. It is not allowed to use obscene or offensive words or expressions in appeals.

5. Documents confirming their authority shall be attached to the written appeals submitted by the representatives of the applicants.

6. Applications should contain information on the results of their previous consideration with the attachment (if available) of documents confirming this information..

Written appeals may be left without consideration on the merits, if the appeals:

• not written in Belarusian or Russian;
• do not meet the requirements specified in paragraph 2;
• contain unreadable text;
• contain obscene or offensive words or expressions;
• are subject to consideration in accordance with the legislation on constitutional proceedings, civil, civil procedural, economic procedural, criminal procedural legislation, legislation determining the order of the administrative process, legislation on administrative procedures;
• in accordance with legislative acts, a different procedure for the submission and consideration of such appeals has been established;
• the deadline for filing a complaint was missed without a good reason;
• a repeated appeal has been filed if it has already been considered on the merits and it does not contain new circumstances that are important for the consideration of the appeal on the merits.

Correspondence with the applicant is terminated if the appeals contain threats to life, health and property, inducement to commit an unlawful act, or the applicant otherwise abuses the right to appeal.

In accordance with Article 1 of the Decree of the President of the Republic of Belarus dated October 15, 2007 No. 498 “On additional measures for working with appeals from citizens and legal entities”, appeals (proposals, applications, complaints) from citizens, including individual entrepreneurs, and legal entities, regardless of to which state body or other organization they entered, are initially subject to consideration on the merits in accordance with the competence.